Anthem Pharmacy Service Coord I/Sr. (all Anthem locations) - PS12505 in St. Louis, Missouri

Pharmacy Service Coord I/Sr. (all Anthem locations) - PS12505


Location: Atlanta, Georgia, United States

Field: Customer Service

Requisition #: PS12505

Post Date: Sep 07, 2018

Your Talent. Our Vision. At Anthem, Inc. , it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Pharmacy Service Coordinator I / Sr. (multiple locations) - PS12505

The Pharmacy Service Coordinator Sr. is responsible for overseeing the flow of operational functions & activities assisting in the development & implementation of complex pharmacy benefit products.

Primary duties may include, but are not limited to :

  • Understands the intricacies of complex prescription drug benefits and how they adjudicate.

  • Understands and interprets client requests for new benefit designs. Coordinates, conducts and/or supports internal and external client meetings or training sessions.

  • Works with multiple departments and sources in order to accommodate the needs of our clients; this includes claim processing, customer service, & medical account management.

  • Oversees benefit set up process to ensure complex pharmacy product changes occur with minimal disruption.

  • Develops, reviews, and researches capabilities of pharmacy system to accommodate drug benefit design requested by clients or suggested by medical teams.


  • Requires a BA/BS in related field;

  • Minimum of 1 - 3 years of Pharmacy Services Coordinator experience and at least 5 years of customer service/claims/membership experience in healthcare; of which 3 years related pharmacy experience with working knowledge of pharmacy benefit management industry; or any equivalent combination of education and experience, which would provide an equivalent background.

  • This role will be located at either our Anthem locations. Therefore, you must be willing to commute daily with some possible flexibility given for work from home, as long as you reside in one of the locations.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.