Anthem, Inc. Program Manager in Palo Alto, California
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
Location: Remote - Work from home position open in all states within driving distance to an Anthem location.
Responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit (e.g. for Individual ACA, AEC, Legacy and other Open Enrollment/Rate Action and Renewal related communications).
Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives.
A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.
Primary duties may include, but are not limited to:
Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.
Researches applicable subject matter practices and remains aware of industry trends. Manages external client facing relationships and partners with corporate and regional business areas.
Coordinates training related to external client facing program; develops program success measures and performs periodic assessments of program success.
Maintain marketing timelines and procedures; and identify and implement marketing process improvements.
Presentation of member communications to cross-functional teams using effective verbal and written communications. Collaborate to obtain enterprise and local approvals of communications.
QA Review of outgoing communications.
Develop and cultivate excellent relationships with Business Segment teams, Marketing segment teams and project team members.
Act with a sense of urgency; build and adjust strategic plans to deliver results to that exceed expectations.
Deal effectively with ambiguity and change by maintaining flexibility to plan revisions to support changing business needs.
Collaborate and seek out varying perspectives and alternatives paths.
The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against Covid-19. All offers of employment are conditioned on completion of a background check, including COVID-19 vaccination verification. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.
Requires a BA/BS in marketing, business, or related field, and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background. Graduate degree preferred.
Project management certification, preferred.
Previous experience in healthcare and/or client-facing communications, preferred.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.