Anthem Implementation Coord Ld, Remote Nationwide (PS11212FH) in Norfolk, Virginia

Implementation Coord Ld, Remote Nationwide (PS11212FH)

Location: United States

Field: Membership & Enrollment

Requisition #: PS11212

Post Date: Aug 09, 2018

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Leads the implementation process for new accounts and monitors renewal implementations for Group Retiree Solutions (GRS) business segment.

Primary duties may include, but are not limited to:

  • Project manages new case implementation activities and serves as a liaison between the Account Management team,

  • Sales team, Sales Support, Government Business Division and customers.

  • Ensures completion of all critical deliverables from multiple disciplines to assure timely and accurate implementation of our customers' benefit plans.

  • Accountable for the accuracy, timeliness, and completeness of the implementation process.

  • Develops effective relationships with existing new accounts and internal departments, such as Sales Support Services, Operations, Sales, and Underwriting.

  • Works with GRS Manager of Implementation on tracking, monitoring, and reporting progress of all functional areas throughout the implementation process.

  • Helps to develop tools and best practices necessary to improve installations.

  • Provides ongoing root cause analysis.

  • Identifies opportunities for process improvement.

  • Acts as primary contact/liaison between customers to resolve issues related to implementation plan design and customer deliverables.

  • Supports Sales and Sales Support teams in responding to RFPs and actively participates in finalist meetings as assigned.

  • Develops and implements tracking mechanisms and tools for account implementation.

  • Requires B.S. degree in related field; 5-8 years of experience in health insurance field; or any combination of education and experience which would provide an equivalent background.

  • Project Management Professional (PMP) designation and State licensure to sell health benefits is strongly preferred.

  • Knowledge of Medicare Advantage and Medicare Part D, especially group sponsored MA/MAPD plans will be given preference.

  • Ability to travel as needed.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran