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Anthem, Inc. Delivery Network Business Development Specialist in Miami Lakes, Florida


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

The Delivery Network Business Development Specialist is responsible for engaging in lead generation activities to promote medical center member enrollment via phone or through in person interaction at community events.


Primary duties may include but are not limited to:

  • Promotes enrollment by providing education and communicating information on Medicare products/services and/or medical center services to prospective members.

  • Responds to inquiries, requests for information, concerns and complaints.

  • Answers questions, prepares reports, documents calls and complaints, clarifies benefits, and refers prospective patients.

  • Provides solutions to problems and serves as a liaison between members, providers and interdepartmental areas.

  • Maintains knowledge of product portfolio, medical centers, and associated eligibility guidelines.

  • May represent the plan and/or medical centers at events.



  • Requires a high school diploma; 1 year of related experience; or any combination of education and experience which would provide an equivalent background.

  • Medicare Advantage Products experience preferred.

  • Bilingual (fluency in English/Spanish) required. Fluency in Creole preferred.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS45911