Anthem, Inc. Trainer in Mason, Ohio
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Locations: Las Vegas, NV, Denver, CO**, Louisville, KY, Mason, OH, Richmond, VA, Woodland Hills, CA, Nashville, TN, Atlanta, GA
The Trainer is responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures, but may include soft skills content. Primary duties may include, but are not limited to:
Facilitates learning events that are performance-based in nature and across multiple platforms.
Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
Employs rapid course development methodologies to quickly meet client needs.
Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary.
Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval.
Measures, tracks and evaluates learner and client satisfaction.
Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
Keeps technical skills updated.
The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. All offers of employment are conditioned on completion of a background check, including COVID-19 vaccination verification. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.
Requires BA/BS in related field and a minimum of 2 years of training experience; or any combination of education and experience, which would provide an equivalent background. Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required
Experience providing training for Commercial Provider Service Associates
Knowledge of Individual line of business preferred, other lines of business (Small Group, Large Group and/or National) a plus
Experience using WebEx (or equivalent) to facilitate virtual training
Experience using Microsoft Teams
Strong WGS/Solution Central acumen
**Applicable to Colorado Applicants Only
Annual Salary Range*: $53,200-$66,500
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
- The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.