Anthem Systems Training Specialist, IN, OH, KY, MO or WI, PS10677 in Indianapolis, Indiana

Systems Training Specialist, IN, OH, KY, MO or WI, PS10677


Location: Indianapolis, Indiana, United States

Field: Education & Training

Requisition #: PS10677

Post Date: Sep 10, 2018

Your Talent. Our Vision. At Anthem Blue Cross and Blue Shield, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Systems Training Specialist

As the Systems Training Specialist you will be responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales and technical training.

Primary duties may include, but are not limited to:

  • Facilitates learning events that are performance-based in nature

  • Delivers synchronous and asynchronous systems training

  • Employs rapid course development methodologies to quickly meet client needs

  • Exercises classroom management including learner performance and escalates issues

  • Measures, tracks and evaluates learner and client satisfaction

  • Thinks and acts globally and is aware of learning and cultural differences that drives learner effectiveness

  • Keeps technical skills updated

  • BA/BS in related field, 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background

  • Ability to travel up to 15% domestically


  • Working knowledge of WGS (Claims processing) highly preferred

  • Working knowledge of NASCO is a plus

  • Working experience in training systems to a sales audiences

  • Demonstrated ability to contribute to content development process

  • Demonstrated ability to communicate effectively with Sales business groups

  • Demonstrated ability to communicate effectively with training colleagues

  • Adobe Connect proficiency

  • Camtasia proficiency

  • Experience creating systems training content

  • Working effectively with business partners

  • Managing training projects

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.