Anthem, Inc. LOA/Disability Case Manager Specialist - Indianapolis, IN (PS38155) in Indianapolis, Indiana
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
LOA/Disability Case Manager Specialist
Responsible for coordinating the administration of WC (Workers Compensation) STD (short-term disability) and FMLA plans.
Primary duties may include, but are not limited to:
Provides a timely and thorough review of Worker’s Compensation, Short Term Disability, FMLA, and ADA claims and makes professional determinations.
Provides advocacy case management to all appropriate LOA claims. Manages high impact LOA claims to identify the obstacles and opportunities for returning associates to work.
Works with the medical provider, LOA clinic resource, managers, and Local HR to determine the return to work expectations and to facilitate the return to work process.
BA degree; 4 years experience in health and welfare benefits, disability management, HR operations, and/or benefits administration; or any combination of education and experience, which would provide an equivalent background
MS Office experience required.
Experience working with all levels of management
Strong oral and written communication skills
Experience in Worker's Compensation and Worker's Compensation Case Management is strongly preferred
Experience with Multi-State Worker's Compensation with emphasis on California Worker's Compensation is highly preferred
The selected candidate will be the liaison between the worker's compensation carrier and Anthem. Having experience working with Zurich or acting as a liaison for worker's compensation is a plus!
Experience with OSHA Reporting
Experience working with QCERA LeaveSource or other leave management systems is strongly preferred
Customer service and/or call center experience
Having experience with Leave of Absence in multiple states is highly desired.