Anthem Inc. Jobs

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Anthem, Inc. Community Relations Representative I/II in Columbus, Ohio

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

LOCATION: This is a remote position. Ohio residencey required.

HOURS: Monday-Friday, Standard business hours. Possibility for occasional evenings and weekends based on events.

The Community Relations Rep is responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.

Responsibilities:

Community Relations Representative I is responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members. Primary duties may include, but are not limited to:

  • Acts as service representative for assigned projects and a resource to membership and community

  • Ensures consistent compliance with all state, federal, and company specific requirements

  • Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community

  • Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management

  • Provides telephonic assistance, outreach and/or guidance to members and potential members regarding benefit and enrollment questions, and/or providing assistance on any social service needs

Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. Primary duties may include, but are not limited to:

  • Leads and manages strategies within a specific territory or business initiative

  • Acts as liaison with community advocacy groups that impacts target population

  • Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community

  • Assists members and potential members with benefit and/or enrollments inquiries

  • Identifies cultural issues regarding current and potential members and communicate issues to management

  • Tracks all marketing and sales activities and maintains sales database

  • Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences

Qualifications

This position supports Anthem’s federal contracting business, which is subject to the Covid-19 vaccination requirements set forth in Executive Order 14042 and its implementing guidance. Individuals performing work in this position must be able to prove they are fully vaccinated by providing required documentation. If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis. Should you have any questions regarding the requirement after applying, email TalentAcquisition_VaccinationSupport@anthem.com.

Community Relations Representative I Minimum Requirements:

  • Requires a high school diploma or GED equivalent

  • A minimum of 1 year of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background

  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required

Community Relations Representative I Preferred Qualifications:

  • AD or BA/BS preferred

  • State health insurance licensure preferred

Community Relations Representative II Minimum Requirements:

  • Requires a high school diploma or GED equivalent

  • A minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background

  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required

Community Relations Representative II Preferred Qualifications:

  • AD or BA/BS

  • State health insurance licensure

  • Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS62775-Ohio

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