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Anthem, Inc. Outreach Peer Support Specialist in Colorado Springs, Colorado


SHIFT: Day Job

SCHEDULE: Full-time

Annual Salary Range*: $37,440 - $56,160

Applicable to Colorado Applicants Only

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. * The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. Given Anthem’s scale, balance sheet, broad national reach and depth at the local market level, Anthem has established a new business unit called the Diversified Business Group. The Diversified Business Group is a solutions-oriented business unit within the Company that will support Anthem and other external clients in the pursuit of transforming healthcare.

Responsible for ensuring that appropriate member treatment plans are followed on moderately complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

Primary duties may include, but are not limited to:

  • Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.

  • Assesses member compliance with medical treatment plans via telephone or through on-site visits.

  • Identifies barriers to plan compliance and coordinates resolutions.

  • Identifies opportunities that impact quality goals and recommends process improvements.

  • Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.

  • Coordinates identification of and referral to local, state or federally funded programs.

  • Coaches members on ways to reduce health risks.

  • Prepares reports to document case and compliance updates.

  • Establishes and maintains relationships with agencies identified in appropriate contract.

  • Serves as preceptor for new associates and participates in or leads projects with cross-functional teams.

Note: This position may be filled at either the I, II or Senior level. The manager will determine level based upon the selected applicant’s skill-set relative to the qualifications listed for this position.


Mininumum Requirement:

• Requires a high school diploma; BS/BA degree in a related healthcare field is preferred. • 1 year of related experience is required, the related experience should include experience in health services, behavioral health, peer support services, or lived experience which would prepare you to assist members in their recovery journey. • This position requires local travel. You must be comfortable visiting members in their homes or in a care facility. • You must have the ability to travel up to 50% in the assigned local territory.

Preferred Qualifications: • Knowledge of care coordination and case management concepts is preferred. • Peer Support Specialist Certification, Certified Medical Assistant, or Certified Nursing Assistant is preferred. • Bilingual language skills preferred (English-Spanish or other). • You must reside within a commutable distance to an Anthem office. • Experience working with multiple computer systems, along with web-based applications, is required.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS54771-Colorado%20Springs-Colorado%20Springs