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Anthem, Inc. Advocacy Products Sr Director in Chicago, Illinois


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

[This position can work remotely from anywhere in the US]

Advocacy Products Sr Director is a Leadership position on Diversified Business Group (DBG) Advanced Analytics and Services team focused on creating new member and operational facing advocacy solutions. This high-performing individual contributor will be responsible for forming and evangelizing the advocacy vision and strategic approach , managing a portfolio, and executing on initiatives and programs focused on solving business problems through the creation of valuable, competitive technology enabled solutions.

Further, the Advocacy Products Sr Director will be responsible for working collaboratively with a cross-functional team to align with business priorities, establish consistent voice of the customers feedback loops, manage existing solutions, and deliver new solutions to the market at scale. Over time, this may include managing a nationally located product management team to accomplish these goals.

Primary duties may include but are not limited to:

  • Working closely with business and technology leaders to align investment decisions to short- and long-term business performance goals – including innovation vectors for formal exploration.

  • Standardizing lifecycle phases of key solution areas and centralizing end to end governance – portfolio management, aligned program increments and associated ceremonies, and solution launches.

  • Tying to internal and external market/ sales planning efforts and building infrastructure to support commercialization and market development activities.

  • Developing and maintaining multi-year product roadmaps across products and segments.

  • Evaluating vendor partners to address solution gaps, building business models for evaluation and program planning, and ensuring technical and operational integration with the selected partner(s).

  • Working closely with delivery team leads to identify and mitigate risks and to remove barriers related to the execution of initiatives.

  • Facilitating strategic project identification, business modeling, selection, prioritization planning, execution, and monitoring to accelerate business results.

  • Maintaining awareness of industry trends, best-practices, and evolving technologies in order to introduce innovation, delight customers, and ensure cost-effective solutioning.


  • BA/BS in related field

  • 7-10 years of experience in product strategy or product management experience or any combination of education and experience providing an equivalent background

  • Experience with bringing patient navigation or advocacy solutions to the market

  • Experience in Healthcare Industry

    Highly preferred experience:

  • Product strategy and management experience with technology products or technical solutions which serve both consumers and operational resources.

  • Solid understanding of member advocacy or navigation space and related vendor marketplace

  • MBA or MHA preferred

  • Ability to lead and collaborate with colleagues across a range of experience and technical expertise

  • Ability to travel 25%

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS45977