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Anthem, Inc. Associate Manager Behavioral Health Clinical-Military OneSource in Chesapeake, Virginia


SHIFT: Evening Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Position: Associate Manager Behavioral Health Clinical Services Location: Chesapeake, VA office Shift: Shift schedule is TBD, the role will include evenings and weekends

The Associate Manager Behavioral Health Clinical Services provides oversight of the behavioral health clinical call center representatives who provide 24/7 Behavioral Health and Employee Assistance services to approximately 10 million lives to support our Military One Source contract. Military One Source offers all active-duty service members and their family non-medical counseling services free of charge, such as stress management, decision making, communication, grief, blended-family issues, and parenting-skills.

Primary duties may include, but are not limited to:

  • Provides day-to-day oversight, including benching of cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds.

  • Facilities and participates in staff training.

  • Acts as a liaison with internal departments.

  • Assists in the development and implementation of policies and procedures.

  • Participates in staff meetings and clinical conferences.

  • Ensures that performance guarantees are met or exceeded.

  • Interfaces with external and internal customers to ensure optimal efficiency of service.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


  • Education & Experience: Master's degree in a mental health or social service field required; 5 years behavioral healthcare experience required; or any combination of education and experience which would provide an equivalent background

  • Licensure: Current unrestricted clinical license such as LPC, LCSW, LMFT, LMHC required

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions

    REQNUMBER: PS56802