Anthem, Inc. Salesforce Lead Business Systems Analyst in Atlanta, Georgia
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
Salesforce Lead Business Systems Analyst
Responsible for translating moderately complex and varied business needs into application software requirements. Possesses full technical knowledge of most phases of systems and business analysis and is able to consider the business implications of the application of technology to current and future business environments. Primary duties may include, but are not limited to: May lead teams of analysts assigned to complex projects. Determines specific business application software requirements to address complex and varied business needs. Analyzes and designs solutions to address complex and varied business needs. Consults with business partners concerning application and implementation of technology.
CoE Core Job Responsibilities:
Requirements Gathering: Guiding business partners on system capabilities based on the project scope/funding model and turning them into actionable items for Salesforce Administrators/Developers.
Process Mapping: To be process flows, inclusive of stage to input mapping
User Interface Design Specifications: Mapping of what information needs to be displayed/edited during each step of the process to allow for optimum UI design.
Agile Story Development: Creating all development user stories in SAFe methodology rigor and performing testing on developed work to ensure that the item developed meets the intent of the story.
User Acceptance Testing: Write test scripts and facilitate business UAT
Requires a BS/BA degree
8 - 10 years of business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; or any combination of education and experience, which would provide an equivalent background or any combination of education and experience, which would provide an equivalent background.
Ability to travel maybe required.
Certified Salesforce Administrator or Salesforce Trailhead Ranger Status
Minimum 4 years’ Salesforce Service Cloud or Sales Cloud experience
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.